Spruce
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Contact

Talk to a real Spruce person.

Questions, quotes, tricky jobs, booking changes, or checking whether we cover your area — call, text, or email us. You'll speak with our NZ-based team, not a bot or overseas call centre.

Real people. Clear answers. No phone tree.
Open now
Call
0800 737 333

Best for urgent questions, booking changes, access issues, or anything easier to talk through.

Mon–Fri, 9am–5pm Call now
Open now
Text us
021 137 8073

Best for quick quotes, checking suburb coverage, booking questions, or anything simple you want answered during the day.

Mon–Sun, 9am–7pm Send a text
Within 1 day
Email
hello@sprucehome.co.nz

Best for quotes, questions, or if you just prefer email. We reply within one business day.

Reply within 1 business day Write an email
Send a message

Rather type it out?

Tell us how we can help.

  • A real person replies
  • We'll follow it through
  • For urgent questions, call or text

We'll come back to you within one business day.

The office

Where we're based.

Address
8/139 Quay Street, Auckland CBD 1010
Head office only — we don't do walk-ins. Cleans run from your home, not ours.
Office & phone hours
Mon–Fri, 9am–5pm NZT
Prefer to text? We're on 9am–7pm, any day — including weekends.
Where we clean
Auckland · Wellington · Hamilton · Tauranga
Plus surrounding suburbs in each city. Not sure if we reach you? Text us your postcode.
Already a Spruce customer?

Manage it online.

Bookings
Book a new clean, reschedule or cancel
Book another clean, change a date, add an extra or skip one — all without picking up the phone.
Recurring schedule
Adjust frequency or pause
Going on holiday? Pause your weekly clean — no fees, no fuss.
Card & history
Saved card & past bookings
Update the card on file and look back over your previous cleans — all in one place.

Looking for an answer first? Most of the questions we get are already answered in the FAQs.

Browse the FAQs